SocGen — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the SocGen loan app.
Common questions about SocGen
Is SocGen RBI registered?
Yes. SocGen is the consumer-facing brand of Societe Generale, a Foreign Bank registered with the Reserve Bank of India.
Who is the real lender behind the SocGen app?
Societe Generale is the regulated entity that issues loans through the SocGen brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the SocGen customer care number?
SocGen customer care details are managed by Societe Generale. The RBI-registered email is on record. For phone support, check inside the SocGen app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against SocGen?
Three-step escalation: (1) Raise a complaint in the SocGen app or write to Societe Generale at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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