Shriram Finance — Real Lender, Customer Care, Grievance Officer

Yes. Shriram Finance is the consumer-facing brand of Shriram Finance Limited [Formerly: Shriram Transport Finance Company Limited], a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L65191TN1979PLC007874), with its registered office under the RBI Chennai regional office.

Shriram Finance Limited [Formerly: Shriram Transport Finance Company Limited] is the regulated entity that issues loans through the Shriram Finance brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Sri Towers, Plot No. 14A, South Phase, Industrial Estate, Guindy, Chennai Tamil Nadu 600032.

Shriram Finance customer care details are managed by Shriram Finance Limited [Formerly: Shriram Transport Finance Company Limited]. The RBI-registered email on record is principalnodalofficer@shriramfinance.in;cco@shriramfinance.in. For phone support, check inside the Shriram Finance app's official help section. Avoid third-party numbers found via Google — they are frequently scams.

Three-step escalation: (1) Raise a complaint in the Shriram Finance app or write to Shriram Finance Limited [Formerly: Shriram Transport Finance Company Limited] at principalnodalofficer@shriramfinance.in;cco@shriramfinance.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.