Qua Loans — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Qua Loans loan app.
Common questions about Qua Loans
Is Qua Loans RBI registered?
Yes. Qua Loans is the consumer-facing brand of Naman Finlease Pvt. Ltd., a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U70101DL1997PTC088735), with its registered office under the RBI New Delhi regional office.
Who is the real lender behind the Qua Loans app?
Naman Finlease Pvt. Ltd. is the regulated entity that issues loans through the Qua Loans brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: S-370, Basement Panchsheel Park Delhi 110017.
What is the Qua Loans customer care number?
Qua Loans customer care details are managed by Naman Finlease Pvt. Ltd.. The RBI-registered email on record is info.namanfinlease@gmail.com. For phone support, check inside the Qua Loans app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Qua Loans?
Three-step escalation: (1) Raise a complaint in the Qua Loans app or write to Naman Finlease Pvt. Ltd. at info.namanfinlease@gmail.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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