Jio Payments Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Jio Payments Bank loan app.
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Common questions about Jio Payments Bank
Is Jio Payments Bank RBI registered?
Yes. Jio Payments Bank is the consumer-facing brand of Jio Payments Bank Limited, a Payments Bank registered with the Reserve Bank of India.
Who is the real lender behind the Jio Payments Bank app?
Jio Payments Bank Limited is the regulated entity that issues loans through the Jio Payments Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Jio Payments Bank customer care number?
Verified customer care number for Jio Payments Bank Limited: +91-1800-890-7070. Last verified 6 Jun 2026. Always cross-check on the official Jio Payments Bank app or website before calling — scam helplines target lending app users.
How do I file a complaint against Jio Payments Bank?
Three-step escalation: (1) Raise a complaint in the Jio Payments Bank app or write to Jio Payments Bank Limited at Nodal.officer@jiopayments.bank.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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The safety verdict page shows Jio Payments Bank's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
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