ICICI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the ICICI loan app.
Common questions about ICICI
Is ICICI RBI registered?
Yes. ICICI is the consumer-facing brand of ICICI Bank Limited, a Private Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the ICICI app?
ICICI Bank Limited is the regulated entity that issues loans through the ICICI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the ICICI customer care number?
Verified customer care number for ICICI Bank Limited: +91-1800-1080. Last verified 8 Jun 2026. Always cross-check on the official ICICI app or website before calling — scam helplines target lending app users.
How do I file a complaint against ICICI?
Three-step escalation: (1) Raise a complaint in the ICICI app or write to ICICI Bank Limited at headservicequality@icicibank.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Apply via GoCredit for the cheapest pre-approved offer
ICICI is a GoCredit lending partner. Check your verified offer with rates from 10.49%+.
Check ICICI Offer →Already getting recovery calls from ICICI?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.