Home Credit — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Home Credit loan app.
Common questions about Home Credit
Is Home Credit RBI registered?
Yes. Home Credit is the consumer-facing brand of Home Credit India Finance Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65910HR1997PTC047448), with its registered office under the RBI New Delhi regional office.
Who is the real lender behind the Home Credit app?
Home Credit India Finance Private Limited is the regulated entity that issues loans through the Home Credit brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Third Floor, Tower-C, DLF Infinity Towers, DLF Cyber City, Phase-II Gurgaon Delhi 122002.
What is the Home Credit customer care number?
Verified customer care number for Home Credit India Finance Private Limited: +91-124-662-8888. Last verified 9 Jun 2026. Always cross-check on the official Home Credit app or website before calling — scam helplines target lending app users.
How do I file a complaint against Home Credit?
Three-step escalation: (1) Raise a complaint in the Home Credit app or write to Home Credit India Finance Private Limited at grievanceofficer@homecredit.co.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Apply via GoCredit for the cheapest pre-approved offer
Home Credit is a GoCredit lending partner. Check your verified offer with rates from 10.49%+.
Check Home Credit Offer →Already getting recovery calls from Home Credit?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.