Fullerton India — Real Lender, Customer Care, Grievance Officer

Yes. Fullerton India is the consumer-facing brand of SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited), a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65191TN1994PLC079235), with its registered office under the RBI Chennai regional office.

SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited) is the regulated entity that issues loans through the Fullerton India brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Megh Towers, 3rd Floor, Old No 307, New No 165, Poonamallee High Road, Maduravoyal Chennai Tamil Nadu 600095.

Fullerton India customer care details are managed by SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited). The RBI-registered email on record is pno@smfgindia.com;regcor@smfgindia.com. For phone support, check inside the Fullerton India app's official help section. Avoid third-party numbers found via Google — they are frequently scams.

Three-step escalation: (1) Raise a complaint in the Fullerton India app or write to SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited) at pno@smfgindia.com;regcor@smfgindia.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.