Fino Payments Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Fino Payments Bank loan app.
Common questions about Fino Payments Bank
Is Fino Payments Bank RBI registered?
Yes. Fino Payments Bank is the consumer-facing brand of Fino Payments Bank Limited, a Payments Bank registered with the Reserve Bank of India.
Who is the real lender behind the Fino Payments Bank app?
Fino Payments Bank Limited is the regulated entity that issues loans through the Fino Payments Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Fino Payments Bank customer care number?
Fino Payments Bank customer care details are managed by Fino Payments Bank Limited. The RBI-registered email is on record. For phone support, check inside the Fino Payments Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Fino Payments Bank?
Three-step escalation: (1) Raise a complaint in the Fino Payments Bank app or write to Fino Payments Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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