Fino Payments Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Fino Payments Bank loan app.
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Common questions about Fino Payments Bank
Is Fino Payments Bank RBI registered?
Yes. Fino Payments Bank is the consumer-facing brand of Fino Payments Bank Limited, a Payments Bank registered with the Reserve Bank of India.
Who is the real lender behind the Fino Payments Bank app?
Fino Payments Bank Limited is the regulated entity that issues loans through the Fino Payments Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Fino Payments Bank customer care number?
Verified customer care number for Fino Payments Bank Limited: +91-22-6868-1414. Last verified 6 Jun 2026. Always cross-check on the official Fino Payments Bank app or website before calling — scam helplines target lending app users.
How do I file a complaint against Fino Payments Bank?
Three-step escalation: (1) Raise a complaint in the Fino Payments Bank app or write to Fino Payments Bank Limited at nodalofficer@fino.bank.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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The safety verdict page shows Fino Payments Bank's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
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