Federal Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Federal Bank loan app.
Common questions about Federal Bank
Is Federal Bank RBI registered?
Yes. Federal Bank is the consumer-facing brand of Federal Bank Limited, a Private Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the Federal Bank app?
Federal Bank Limited is the regulated entity that issues loans through the Federal Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Federal Bank customer care number?
Federal Bank customer care details are managed by Federal Bank Limited. The RBI-registered email is on record. For phone support, check inside the Federal Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Federal Bank?
Three-step escalation: (1) Raise a complaint in the Federal Bank app or write to Federal Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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