Equitas SFB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Equitas SFB loan app.
Common questions about Equitas SFB
Is Equitas SFB RBI registered?
Yes. Equitas SFB is the consumer-facing brand of Equitas Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Equitas SFB app?
Equitas Small Finance Bank Limited is the regulated entity that issues loans through the Equitas SFB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Equitas SFB customer care number?
Equitas SFB customer care details are managed by Equitas Small Finance Bank Limited. The RBI-registered email is on record. For phone support, check inside the Equitas SFB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Equitas SFB?
Three-step escalation: (1) Raise a complaint in the Equitas SFB app or write to Equitas Small Finance Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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