Equitas Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Equitas Bank loan app.
Common questions about Equitas Bank
Is Equitas Bank RBI registered?
Yes. Equitas Bank is the consumer-facing brand of Equitas Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Equitas Bank app?
Equitas Small Finance Bank Limited is the regulated entity that issues loans through the Equitas Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Equitas Bank customer care number?
Verified customer care number for Equitas Small Finance Bank Limited: +91-1800-103-1222. Last verified 8 Jun 2026. Always cross-check on the official Equitas Bank app or website before calling — scam helplines target lending app users.
How do I file a complaint against Equitas Bank?
Three-step escalation: (1) Raise a complaint in the Equitas Bank app or write to Equitas Small Finance Bank Limited at nodalofficer@equitasbank.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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