Bright Loans — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Bright Loans loan app.
Common questions about Bright Loans
Is Bright Loans RBI registered?
Yes. Bright Loans is the consumer-facing brand of Unifinz Capital India Ltd (Formerly Shree Worstex Ltd.), a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L17111DL1982PLC013790), with its registered office under the RBI New Delhi regional office.
Who is the real lender behind the Bright Loans app?
Unifinz Capital India Ltd (Formerly Shree Worstex Ltd.) is the regulated entity that issues loans through the Bright Loans brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 325, Iiird Floor Agrawal Plaza Sector 14, Rohini New Delhi 110017.
What is the Bright Loans customer care number?
Bright Loans customer care details are managed by Unifinz Capital India Ltd (Formerly Shree Worstex Ltd.). The RBI-registered email on record is cs@lendingplate.com. For phone support, check inside the Bright Loans app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Bright Loans?
Three-step escalation: (1) Raise a complaint in the Bright Loans app or write to Unifinz Capital India Ltd (Formerly Shree Worstex Ltd.) at cs@lendingplate.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including Bright Loans — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Already getting recovery calls from Bright Loans?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.