BoA — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the BoA loan app.
Common questions about BoA
Is BoA RBI registered?
Yes. BoA is the consumer-facing brand of Bank of America, a Foreign Bank registered with the Reserve Bank of India.
Who is the real lender behind the BoA app?
Bank of America is the regulated entity that issues loans through the BoA brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the BoA customer care number?
BoA customer care details are managed by Bank of America. The RBI-registered email is on record. For phone support, check inside the BoA app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against BoA?
Three-step escalation: (1) Raise a complaint in the BoA app or write to Bank of America at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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