Bandhan Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Bandhan Bank loan app.
Common questions about Bandhan Bank
Is Bandhan Bank RBI registered?
Yes. Bandhan Bank is the consumer-facing brand of Bandhan Bank Limited, a Private Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the Bandhan Bank app?
Bandhan Bank Limited is the regulated entity that issues loans through the Bandhan Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Bandhan Bank customer care number?
Verified customer care number for Bandhan Bank Limited: +91-1800-258-8181. Last verified 7 Jun 2026. Always cross-check on the official Bandhan Bank app or website before calling — scam helplines target lending app users.
How do I file a complaint against Bandhan Bank?
Three-step escalation: (1) Raise a complaint in the Bandhan Bank app or write to Bandhan Bank Limited at grievanceredressalmanager@bandhanbank.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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