AU SFB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the AU SFB loan app.
Common questions about AU SFB
Is AU SFB RBI registered?
Yes. AU SFB is the consumer-facing brand of AU Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the AU SFB app?
AU Small Finance Bank Limited is the regulated entity that issues loans through the AU SFB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the AU SFB customer care number?
Verified customer care number for AU Small Finance Bank Limited: +91-1800-1200-1200. Last verified 8 Jun 2026. Always cross-check on the official AU SFB app or website before calling — scam helplines target lending app users.
How do I file a complaint against AU SFB?
Three-step escalation: (1) Raise a complaint in the AU SFB app or write to AU Small Finance Bank Limited at pno@aubank.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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