Is Muthoot Finance Loan App Safe? Customer Care + RBI
Updated 2026-08-25
- ✅ Real lender: Muthoot Finance (RBI-registered)
- 📞 Customer care: Verify inside app
- 📧 Grievance email: tms.muhammad@muthootgroup.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Muthoot Finance — Verified Facts
| Real NBFC | Muthoot Finance |
| RBI Status | Registered ICC |
| CIN | L65910KL1997PLC011300 |
| Customer care | Inside app only |
| Grievance email | tms.muhammad@muthootgroup.com |
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Is Muthoot Finance loan app safe?
Yes — Muthoot Finance is operated by Muthoot Finance, an RBI-registered lender. Always verify the lender name inside the app matches Muthoot Finance Limited before applying.
Muthoot Finance customer care number?
Check inside the Muthoot Finance app's help section — that's the only verified route. Third-party numbers via Google search are frequently scams.
Is Muthoot Finance RBI registered?
Muthoot Finance (the entity behind Muthoot Finance) is an RBI-registered ICC, CIN L65910KL1997PLC011300.
How to file a complaint against Muthoot Finance?
Step 1: raise inside the Muthoot Finance app. Step 2: email tms.muhammad@muthootgroup.com. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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