Is Kotak Loan App Safe? Customer Care + RBI
Updated 2026-08-24
- ✅ Real lender: Kotak Mahindra Bank (RBI-registered)
- 📞 Customer care: +91-1800-4100
- 📧 Grievance email: nodal.officer@kotak.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Kotak — Verified Facts
| Real NBFC | Kotak Mahindra Bank |
| RBI Status | Registered PVB |
| Customer care | +91-1800-4100 |
| Grievance email | nodal.officer@kotak.com |
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Is Kotak loan app safe?
Yes — Kotak is operated by Kotak Mahindra Bank, an RBI-registered lender. Always verify the lender name inside the app matches Kotak Mahindra Bank Limited before applying.
Kotak customer care number?
Verified: +91-1800-4100 (operated by Kotak Mahindra Bank). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is Kotak RBI registered?
Kotak Mahindra Bank (the entity behind Kotak) is an RBI-registered PVB.
How to file a complaint against Kotak?
Step 1: raise inside the Kotak app. Step 2: email nodal.officer@kotak.com. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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