Is IIFL Loan App Safe? Customer Care + RBI
Updated 2026-10-24
- ✅ Real lender: IIFL Finance (RBI-registered)
- 📞 Customer care: +91-1860-267-3000
- 📧 Grievance email: nodalofficer@iifl.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 IIFL — Verified Facts
| Real NBFC | IIFL Finance |
| RBI Status | Registered ICC |
| CIN | L67100MH1995PLC093797 |
| Customer care | +91-1860-267-3000 |
| Grievance email | nodalofficer@iifl.com |
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❓ Quick Answers
Is IIFL loan app safe?
Yes — loans on IIFL are given by IIFL Finance, an RBI-registered lender. Always verify the lender name inside the app matches IIFL Finance Limited before applying.
IIFL customer care number?
Verified: +91-1860-267-3000 (customer care of IIFL Finance, the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is IIFL RBI registered?
IIFL Finance (the entity behind IIFL) is an RBI-registered ICC, CIN L67100MH1995PLC093797.
How to file a complaint against IIFL?
Step 1: raise inside the IIFL app. Step 2: email nodalofficer@iifl.com. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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