Is CUB Loan App Safe? Customer Care + RBI
Updated 2026-10-26
- ✅ Real lender: City Union Bank (RBI-registered)
- 📞 Customer care: +91-18001205000
- 📧 Grievance email: complaints_grievances@cityunionbank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 CUB — Verified Facts
| Real NBFC | City Union Bank |
| RBI Status | Registered PVB |
| Customer care | +91-18001205000 |
| Grievance email | complaints_grievances@cityunionbank.in |
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❓ Quick Answers
Is CUB loan app safe?
Yes — loans on CUB are given by City Union Bank, an RBI-registered lender. Always verify the lender name inside the app matches City Union Bank Limited before applying.
CUB customer care number?
Verified: +91-18001205000 (customer care of City Union Bank, the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is CUB RBI registered?
City Union Bank (the entity behind CUB) is an RBI-registered PVB.
How to file a complaint against CUB?
Step 1: raise inside the CUB app. Step 2: email complaints_grievances@cityunionbank.in. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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