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Is City Union Bank Loan App Safe? Customer Care + RBI

Updated 2026-10-26

  • ✅ Real lender: City Union Bank (RBI-registered)
  • 📞 Customer care: +91-18001205000
  • 📧 Grievance email: complaints_grievances@cityunionbank.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 City Union Bank — Verified Facts

Real NBFCCity Union Bank
RBI StatusRegistered PVB
Customer care+91-18001205000
Grievance emailcomplaints_grievances@cityunionbank.in

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❓ Quick Answers

Is City Union Bank loan app safe?
Yes — loans on City Union Bank are given by City Union Bank, an RBI-registered lender. Always verify the lender name inside the app matches City Union Bank Limited before applying.
City Union Bank customer care number?
Verified: +91-18001205000 (customer care of City Union Bank, the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is City Union Bank RBI registered?
City Union Bank (the entity behind City Union Bank) is an RBI-registered PVB.
How to file a complaint against City Union Bank?
Step 1: raise inside the City Union Bank app. Step 2: email complaints_grievances@cityunionbank.in. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).

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