Is AU Bank Loan App Safe? Customer Care + RBI
Updated 2026-10-26
- ✅ Real lender: AU Small Finance Bank (RBI-registered)
- 📞 Customer care: +91-1800-1200-1200
- 📧 Grievance email: pno@aubank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 AU Bank — Verified Facts
| Real NBFC | AU Small Finance Bank |
| RBI Status | Registered SFB |
| Customer care | +91-1800-1200-1200 |
| Grievance email | pno@aubank.in |
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❓ Quick Answers
Is AU Bank loan app safe?
Yes — loans on AU Bank are given by AU Small Finance Bank, an RBI-registered lender. Always verify the lender name inside the app matches AU Small Finance Bank Limited before applying.
AU Bank customer care number?
Verified: +91-1800-1200-1200 (customer care of AU Small Finance Bank, the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is AU Bank RBI registered?
AU Small Finance Bank (the entity behind AU Bank) is an RBI-registered SFB.
How to file a complaint against AU Bank?
Step 1: raise inside the AU Bank app. Step 2: email pno@aubank.in. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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