SREI Infrastructure Finance Ltd
IFC
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- CIN
- U29219WB1985PLC055352
- RBI Regional Office
- Kolkata
- Classification
- IFC (IFC)
- Registered Address
- Vishwakarma 86C, Topsia Road (South), Kolkata, West Bengal 700046
- RBI-Registered Email
- secretarial@srei.com
Contact & Grievance
- Website
- https://www.srei.com
- Customer Care
- +913366022000
- Support Line
- +913366394700
- Contact Number
- +913361607734
- Support Email
- sifl.customercare@srei.com
- Grievance Officer
- sifl.nodalofficer@srei.com
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How to contact SREI Infrastructure
SREI Infrastructure is an RBI-registered ifc. The official website is srei.com.
- Customer care: +913366022000 — for account issues, EMI queries, and general product questions.
- Support email: sifl.customercare@srei.com — expected first response within 3-5 working days.
- Grievance officer: sifl.nodalofficer@srei.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against SREI Infrastructure
- First-line (customer care): raise the issue with SREI Infrastructure at +913366022000 or via email at sifl.customercare@srei.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at sifl.nodalofficer@srei.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U29219WB1985PLC055352 in your complaint.
What SREI Infrastructure does
SREI Infrastructure operates as an IFC. It is regulated under the applicable RBI framework for its licence class. You can verify current registration status directly on the RBI NBFC list using CIN U29219WB1985PLC055352.
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