SBI Cards & Payment Services Ltd.
Investment & Credit Company (NBFC)
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Compare My Offers →RBI Registration
- CIN
- L65999DL1998PLC093849
- RBI Regional Office
- New Delhi
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- Unit No. 401 & 402, 4th Floor, Aggarwal Millennium Tower E 1, 2, 3, Netaji Subhash Place, Wazirpur Delhi 110034
- RBI-Registered Email
- anjan.ganguly@sbicard.com
Contact & Grievance
- Website
- https://www.sbicard.com
- Customer Care
- +9118605001290
- Support Line
- +9118001801290
- Contact Number
- +9118601807777
- Support Email
- customercare@sbicard.com
- Grievance Officer
- nodalofficer@sbicard.com
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How to contact SBI Cards & Payment Services
SBI Cards & Payment Services is an RBI-registered investment & credit company (nbfc). The official website is sbicard.com.
- Customer care: +9118605001290 — for account issues, EMI queries, and general product questions.
- Support email: customercare@sbicard.com — expected first response within 3-5 working days.
- Grievance officer: nodalofficer@sbicard.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against SBI Cards & Payment Services
- First-line (customer care): raise the issue with SBI Cards & Payment Services at +9118605001290 or via email at customercare@sbicard.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodalofficer@sbicard.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN L65999DL1998PLC093849 in your complaint.
What SBI Cards & Payment Services does
SBI Cards & Payment Services operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN L65999DL1998PLC093849.
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