Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI
Microfinance Institution
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- CIN
- U65190MH1992PLC066228
- RBI Regional Office
- Mumbai
- Classification
- Microfinance Institution (MFI)
- Registered Address
- 13th Floor, Parinee Crescenzo Bandra Kurla Complex, Bandra East Mumbai City Maharashtra 400051
- RBI-Registered Email
- info@muthootmicrofin.com
Contact & Grievance
- Website
- https://muthootmicrofin.com
- Customer Care
- +9118001027631
- Support Email
- info@muthootmicrofin.com
- Grievance Officer
- mmlcomplaints@muthootmicrofin.com
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How to contact Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI
Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI is an RBI-registered microfinance institution. The official website is muthootmicrofin.com.
- Customer care: +9118001027631 — for account issues, EMI queries, and general product questions.
- Support email: info@muthootmicrofin.com — expected first response within 3-5 working days.
- Grievance officer: mmlcomplaints@muthootmicrofin.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI
- First-line (customer care): raise the issue with Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI at +9118001027631 or via email at info@muthootmicrofin.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at mmlcomplaints@muthootmicrofin.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65190MH1992PLC066228 in your complaint.
What Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI does
Muthoot Microfin Ltd (Formerly Known As Panchratna Securities Limited)_MFI operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U65190MH1992PLC066228.
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