Ujjivan SFB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Ujjivan SFB loan app.
Common questions about Ujjivan SFB
Is Ujjivan SFB RBI registered?
Yes. Ujjivan SFB is the consumer-facing brand of Ujjivan Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Ujjivan SFB app?
Ujjivan Small Finance Bank Limited is the regulated entity that issues loans through the Ujjivan SFB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Ujjivan SFB customer care number?
Ujjivan SFB customer care details are managed by Ujjivan Small Finance Bank Limited. The RBI-registered email is on record. For phone support, check inside the Ujjivan SFB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Ujjivan SFB?
Three-step escalation: (1) Raise a complaint in the Ujjivan SFB app or write to Ujjivan Small Finance Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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