Ujjivan Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Ujjivan Bank loan app.
Common questions about Ujjivan Bank
Is Ujjivan Bank RBI registered?
Yes. Ujjivan Bank is the consumer-facing brand of Ujjivan Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Ujjivan Bank app?
Ujjivan Small Finance Bank Limited is the regulated entity that issues loans through the Ujjivan Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Ujjivan Bank customer care number?
Ujjivan Bank customer care details are managed by Ujjivan Small Finance Bank Limited. The RBI-registered email is on record. For phone support, check inside the Ujjivan Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Ujjivan Bank?
Three-step escalation: (1) Raise a complaint in the Ujjivan Bank app or write to Ujjivan Small Finance Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including Ujjivan Bank — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Already getting recovery calls from Ujjivan Bank?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.