UBI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the UBI loan app.
Common questions about UBI
Is UBI RBI registered?
Yes. UBI is the consumer-facing brand of Union Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the UBI app?
Union Bank of India is the regulated entity that issues loans through the UBI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the UBI customer care number?
UBI customer care details are managed by Union Bank of India. The RBI-registered email is on record. For phone support, check inside the UBI app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against UBI?
Three-step escalation: (1) Raise a complaint in the UBI app or write to Union Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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