Standard Chartered — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Standard Chartered loan app.
Common questions about Standard Chartered
Is Standard Chartered RBI registered?
Yes. Standard Chartered is the consumer-facing brand of Standard Chartered Bank, a Foreign Bank registered with the Reserve Bank of India.
Who is the real lender behind the Standard Chartered app?
Standard Chartered Bank is the regulated entity that issues loans through the Standard Chartered brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Standard Chartered customer care number?
Standard Chartered customer care details are managed by Standard Chartered Bank. The RBI-registered email is on record. For phone support, check inside the Standard Chartered app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Standard Chartered?
Three-step escalation: (1) Raise a complaint in the Standard Chartered app or write to Standard Chartered Bank at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including Standard Chartered — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Already getting recovery calls from Standard Chartered?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.