SIB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the SIB loan app.
Common questions about SIB
Is SIB RBI registered?
Yes. SIB is the consumer-facing brand of South Indian Bank Limited, a Private Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the SIB app?
South Indian Bank Limited is the regulated entity that issues loans through the SIB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the SIB customer care number?
SIB customer care details are managed by South Indian Bank Limited. The RBI-registered email is on record. For phone support, check inside the SIB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against SIB?
Three-step escalation: (1) Raise a complaint in the SIB app or write to South Indian Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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