SCB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the SCB loan app.
Common questions about SCB
Is SCB RBI registered?
Yes. SCB is the consumer-facing brand of Standard Chartered Bank, a Foreign Bank registered with the Reserve Bank of India.
Who is the real lender behind the SCB app?
Standard Chartered Bank is the regulated entity that issues loans through the SCB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the SCB customer care number?
Verified customer care number for Standard Chartered Bank: +91-1800-258-6465. Last verified 6 Jun 2026. Always cross-check on the official SCB app or website before calling — scam helplines target lending app users.
How do I file a complaint against SCB?
Three-step escalation: (1) Raise a complaint in the SCB app or write to Standard Chartered Bank at Principal.NodalOfficer@sc.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including SCB — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Already getting recovery calls from SCB?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.