SBI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the SBI loan app.
Common questions about SBI
Is SBI RBI registered?
Yes. SBI is the consumer-facing brand of State Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the SBI app?
State Bank of India is the regulated entity that issues loans through the SBI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the SBI customer care number?
SBI customer care details are managed by State Bank of India. The RBI-registered email is on record. For phone support, check inside the SBI app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against SBI?
Three-step escalation: (1) Raise a complaint in the SBI app or write to State Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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