Rupeek — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Rupeek loan app.
Common questions about Rupeek
Is Rupeek RBI registered?
Yes. Rupeek is the consumer-facing brand of Rupeek Capital Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U74999KA2017PTC100571), with its registered office under the RBI Bengaluru regional office.
Who is the real lender behind the Rupeek app?
Rupeek Capital Private Limited is the regulated entity that issues loans through the Rupeek brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 45/B Subham Complex, 1st A Main Road 3rd Phase, J P Nagar Bengaluru (Bangalore) Urban Karnataka 560078.
What is the Rupeek customer care number?
Rupeek customer care details are managed by Rupeek Capital Private Limited. The RBI-registered email on record is imtiyaz@rupeek.com;pavithra.s@rupeek.com. For phone support, check inside the Rupeek app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Rupeek?
Three-step escalation: (1) Raise a complaint in the Rupeek app or write to Rupeek Capital Private Limited at imtiyaz@rupeek.com;pavithra.s@rupeek.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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