PNB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the PNB loan app.
Common questions about PNB
Is PNB RBI registered?
Yes. PNB is the consumer-facing brand of Punjab National Bank, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the PNB app?
Punjab National Bank is the regulated entity that issues loans through the PNB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the PNB customer care number?
PNB customer care details are managed by Punjab National Bank. The RBI-registered email is on record. For phone support, check inside the PNB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against PNB?
Three-step escalation: (1) Raise a complaint in the PNB app or write to Punjab National Bank at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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