Pay Trust — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Pay Trust loan app.
Popular with borrowers
Common questions about Pay Trust
Is Pay Trust RBI registered?
Yes. Pay Trust is the consumer-facing brand of Julania Finance Pvt. Ltd., a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U74899DL1994PTC062733), with its registered office under the RBI New Delhi regional office.
Who is the real lender behind the Pay Trust app?
Julania Finance Pvt. Ltd. is the regulated entity that issues loans through the Pay Trust brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: H-54, Iind Floor Dda Flats Ashok Vihar Phase-I New Delhi 110052.
What is the Pay Trust customer care number?
Verified customer care number for Julania Finance Pvt. Ltd.: +918448980504. Last verified 24 Sept 2026. Always cross-check on the official Pay Trust app or website before calling — scam helplines target lending app users.
How do I file a complaint against Pay Trust?
Three-step escalation: (1) Raise a complaint in the Pay Trust app or write to Julania Finance Pvt. Ltd. at dharmendar2.1981@gmail.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including Pay Trust — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Checking whether Pay Trust is safe?
The safety verdict page shows Pay Trust's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
Is Pay Trust safe? See the RBI verdict →Already getting recovery calls from Pay Trust?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.