mPokket — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the mPokket loan app.
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Common questions about mPokket
Is mPokket RBI registered?
Yes. mPokket is the consumer-facing brand of Mpokket Financial Services Private Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65999WB2019PTC233120), with its registered office under the RBI Kolkata regional office.
Who is the real lender behind the mPokket app?
Mpokket Financial Services Private Limited is the regulated entity that issues loans through the mPokket brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: PS Srijan Corp. Park, Unit-1204, Tower-I Plot-G2, Street No 25, GP Block, Sector V, Kolkata, West Bengal 700091.
What is the mPokket customer care number?
Verified customer care number for Mpokket Financial Services Private Limited: +913366452400. Last verified 19 Sept 2026. Always cross-check on the official mPokket app or website before calling — scam helplines target lending app users.
How do I file a complaint against mPokket?
Three-step escalation: (1) Raise a complaint in the mPokket app or write to Mpokket Financial Services Private Limited at grievance@mpokket.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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Check mPokket Offer →Checking whether mPokket is safe?
The safety verdict page shows mPokket's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
Is mPokket safe? See the RBI verdict →Already getting recovery calls from mPokket?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.