IPPB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the IPPB loan app.
Common questions about IPPB
Is IPPB RBI registered?
Yes. IPPB is the consumer-facing brand of India Post Payments Bank Limited, a Payments Bank registered with the Reserve Bank of India.
Who is the real lender behind the IPPB app?
India Post Payments Bank Limited is the regulated entity that issues loans through the IPPB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the IPPB customer care number?
IPPB customer care details are managed by India Post Payments Bank Limited. The RBI-registered email is on record. For phone support, check inside the IPPB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against IPPB?
Three-step escalation: (1) Raise a complaint in the IPPB app or write to India Post Payments Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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