India Post Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the India Post Bank loan app.
Common questions about India Post Bank
Is India Post Bank RBI registered?
Yes. India Post Bank is the consumer-facing brand of India Post Payments Bank Limited, a Payments Bank registered with the Reserve Bank of India.
Who is the real lender behind the India Post Bank app?
India Post Payments Bank Limited is the regulated entity that issues loans through the India Post Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the India Post Bank customer care number?
India Post Bank customer care details are managed by India Post Payments Bank Limited. The RBI-registered email is on record. For phone support, check inside the India Post Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against India Post Bank?
Three-step escalation: (1) Raise a complaint in the India Post Bank app or write to India Post Payments Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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