Fincare SFB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Fincare SFB loan app.
Common questions about Fincare SFB
Is Fincare SFB RBI registered?
Yes. Fincare SFB is the consumer-facing brand of Fincare Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Fincare SFB app?
Fincare Small Finance Bank Limited is the regulated entity that issues loans through the Fincare SFB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Fincare SFB customer care number?
Verified customer care number for Fincare Small Finance Bank Limited: +91-1800-313-313. Last verified 8 Jun 2026. Always cross-check on the official Fincare SFB app or website before calling — scam helplines target lending app users.
How do I file a complaint against Fincare SFB?
Three-step escalation: (1) Raise a complaint in the Fincare SFB app or write to Fincare Small Finance Bank Limited at Shreejith.menon@fincarebank.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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