Exim Bank — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Exim Bank loan app.
Common questions about Exim Bank
Is Exim Bank RBI registered?
Yes. Exim Bank is the consumer-facing brand of Export-Import Bank of India, a Financial Institution registered with the Reserve Bank of India.
Who is the real lender behind the Exim Bank app?
Export-Import Bank of India is the regulated entity that issues loans through the Exim Bank brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Exim Bank customer care number?
Exim Bank customer care details are managed by Export-Import Bank of India. The RBI-registered email is on record. For phone support, check inside the Exim Bank app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Exim Bank?
Three-step escalation: (1) Raise a complaint in the Exim Bank app or write to Export-Import Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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