CBI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the CBI loan app.
Common questions about CBI
Is CBI RBI registered?
Yes. CBI is the consumer-facing brand of Central Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the CBI app?
Central Bank of India is the regulated entity that issues loans through the CBI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the CBI customer care number?
Verified customer care number for Central Bank of India: +91-1800-22-1911. Last verified 6 Jun 2026. Always cross-check on the official CBI app or website before calling — scam helplines target lending app users.
How do I file a complaint against CBI?
Three-step escalation: (1) Raise a complaint in the CBI app or write to Central Bank of India at complaints@centralbank.co.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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