CBI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the CBI loan app.
Common questions about CBI
Is CBI RBI registered?
Yes. CBI is the consumer-facing brand of Central Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the CBI app?
Central Bank of India is the regulated entity that issues loans through the CBI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the CBI customer care number?
CBI customer care details are managed by Central Bank of India. The RBI-registered email is on record. For phone support, check inside the CBI app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against CBI?
Three-step escalation: (1) Raise a complaint in the CBI app or write to Central Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
Not the right loan for you?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders — including CBI — and finds the cheapest pre-approved offer for your profile in 60 seconds.
Compare 100+ Lenders →Already getting recovery calls from CBI?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.