BoM — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the BoM loan app.
Common questions about BoM
Is BoM RBI registered?
Yes. BoM is the consumer-facing brand of Bank of Maharashtra, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the BoM app?
Bank of Maharashtra is the regulated entity that issues loans through the BoM brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the BoM customer care number?
BoM customer care details are managed by Bank of Maharashtra. The RBI-registered email is on record. For phone support, check inside the BoM app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against BoM?
Three-step escalation: (1) Raise a complaint in the BoM app or write to Bank of Maharashtra at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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