BOI — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the BOI loan app.
Common questions about BOI
Is BOI RBI registered?
Yes. BOI is the consumer-facing brand of Bank of India, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the BOI app?
Bank of India is the regulated entity that issues loans through the BOI brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the BOI customer care number?
BOI customer care details are managed by Bank of India. The RBI-registered email is on record. For phone support, check inside the BOI app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against BOI?
Three-step escalation: (1) Raise a complaint in the BOI app or write to Bank of India at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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