BoB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the BoB loan app.
Common questions about BoB
Is BoB RBI registered?
Yes. BoB is the consumer-facing brand of Bank of Baroda, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the BoB app?
Bank of Baroda is the regulated entity that issues loans through the BoB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the BoB customer care number?
BoB customer care details are managed by Bank of Baroda. The RBI-registered email is on record. For phone support, check inside the BoB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against BoB?
Three-step escalation: (1) Raise a complaint in the BoB app or write to Bank of Baroda at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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