Is Grayquest Web Portal Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Grayquest Web Portal”
- 🏛️ Deployed by: CSB BANK LIMITED (BANK)
- 📧 Grievance officer: nodalofficer@grayquest.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Grayquest Web Portal — What RBI's DLA Directory Records
| Regulated entity | CSB BANK LIMITED (BANK) |
| Entity website | https://www.creditaccessgrameen.in/products/digital-lending/ |
| Grievance officer | 1. Ranjeet Singh Rawat 2. Garvit Mathur 3. Bhavik Ajugiya |
| Grievance contact | nodalofficer@grayquest.com · 8356843634 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Grayquest Web Portal loan app safe?
Grayquest Web Portal is listed in RBI's public directory of Digital Lending Apps, deployed by CSB BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Grayquest Web Portal?
Grayquest Web Portal is deployed by CSB BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Grayquest Web Portal customer care / grievance contact?
The grievance redressal officer on record is 1. Ranjeet Singh Rawat 2. Garvit Mathur 3. Bhavik Ajugiya — nodalofficer@grayquest.com, 8356843634. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Grayquest Web Portal?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@grayquest.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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