Is Genz Paisa Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-19

✅ Listed in RBI's DLA directory as “Genz Paisa”
🏛️ Deployed by: PANAFIC INDUSTRIALS LTD (NBFC)
🤝 LSP: Monevia Technologies Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by PANAFIC INDUSTRIALS LTD.
📧 Grievance officer: grievance@genzpaisa.com
🛡️ Complaint route: RBI CMS portal (free)

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🔍 Genz Paisa — What RBI's DLA Directory Records

Regulated entity	PANAFIC INDUSTRIALS LTD (NBFC)
LSP (Lending Service Provider)	Monevia Technologies Private Limited
Entity website	https://www.panafic.in/
Grievance officer	Rahul Giri Goswami
Grievance contact	grievance@genzpaisa.com · 7303325997

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-19. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Genz Paisa loan app safe?

Genz Paisa is listed in RBI's public directory of Digital Lending Apps, deployed by PANAFIC INDUSTRIALS LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.

Which lender is behind Genz Paisa?

Genz Paisa is deployed by PANAFIC INDUSTRIALS LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.

Genz Paisa customer care / grievance contact?

The grievance redressal officer on record is Rahul Giri Goswami — grievance@genzpaisa.com, 7303325997. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).

How do I complain against Genz Paisa?

Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@genzpaisa.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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