Is Big Rock Loan Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Big Rock Loan”
- 🏛️ Deployed by: PANAFIC INDUSTRIALS LTD (NBFC)
- 🤝 Operated by: Credwise Fintech Private Limited — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: grievance@bigrockloan.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Big Rock Loan — What RBI's DLA Directory Records
| Regulated entity | PANAFIC INDUSTRIALS LTD (NBFC) |
| Operated by | Credwise Fintech Private Limited (Lending Service Provider) |
| Entity website | https://www.panaficindustrialsltd.in/ |
| Grievance officer | Dharmender Kumar |
| Grievance contact | grievance@bigrockloan.com · 8796192999 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Big Rock Loan loan app safe?
Big Rock Loan is listed in RBI's public directory of Digital Lending Apps, deployed by PANAFIC INDUSTRIALS LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Big Rock Loan?
Big Rock Loan is deployed by PANAFIC INDUSTRIALS LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Big Rock Loan customer care / grievance contact?
The grievance redressal officer on record is Dharmender Kumar — grievance@bigrockloan.com, 8796192999. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Big Rock Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@bigrockloan.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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