Is Pay1 Merchant Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Pay1 Merchant”
- 🏛️ Deployed by: LIGHT MICRO FINANCE PRIVATE LIMITED (NBFC)
- 📧 Grievance officer: compliance@pay1.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Pay1 Merchant — What RBI's DLA Directory Records
| Regulated entity | LIGHT MICRO FINANCE PRIVATE LIMITED (NBFC) |
| Entity website | https://lightfinance.com |
| Grievance officer | Shreegeeta Rai |
| Grievance contact | compliance@pay1.in · 2268605858 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Pay1 Merchant loan app safe?
Pay1 Merchant is listed in RBI's public directory of Digital Lending Apps, deployed by LIGHT MICRO FINANCE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Pay1 Merchant?
Pay1 Merchant is deployed by LIGHT MICRO FINANCE PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Pay1 Merchant customer care / grievance contact?
The grievance redressal officer on record is Shreegeeta Rai — compliance@pay1.in, 2268605858. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Pay1 Merchant?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (compliance@pay1.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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