Is i-MSME Express Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “i-MSME Express”
- 🏛️ Deployed by: IDBI BANK LIMITED (BANK)
- 📧 Grievance officer: imsme@idbi.co.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 i-MSME Express — What RBI's DLA Directory Records
| Regulated entity | IDBI BANK LIMITED (BANK) |
| Entity website | https://www.idbibank.in |
| Grievance officer | Deepak Shejwal, DGM,IDBI Bank Mumbai 400005 |
| Grievance contact | imsme@idbi.co.in · 2266194296 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is i-MSME Express loan app safe?
i-MSME Express is listed in RBI's public directory of Digital Lending Apps, deployed by IDBI BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind i-MSME Express?
i-MSME Express is deployed by IDBI BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
i-MSME Express customer care / grievance contact?
The grievance redressal officer on record is Deepak Shejwal, DGM,IDBI Bank Mumbai 400005 — imsme@idbi.co.in, 2266194296. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against i-MSME Express?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (imsme@idbi.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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